Shipping policy

VEYRONIX VASTRA — Shipping Policy

1. Order Processing

We aim to process and dispatch orders as quickly as possible after payment confirmation. Orders may require additional processing time during sales, holidays, or periods of high demand.

2. Delivery Timelines

Delivery times depend on the delivery address, courier service, and other operational factors. The estimated delivery date, where available, will be shown at checkout or in your order confirmation. Delays may occur due to weather, courier disruptions, or other circumstances beyond our control.

3. Shipping Charges

Any applicable shipping charges will be displayed at checkout before you place your order. If free shipping is offered for a particular order or promotion, the applicable terms will be displayed at that time.

4. Order Tracking

Where tracking is available, tracking details will be shared through the contact information provided with your order. Please allow time for tracking information to update after dispatch.

5. Incorrect Address or Delivery Issues

Customers are responsible for providing accurate delivery details. If you notice an error, contact us as soon as possible. We cannot guarantee changes after an order has been dispatched.

6. Delayed, Lost, or Damaged Shipments

If your shipment is delayed, appears lost, or arrives damaged, contact our support team with your order number and relevant details or photographs. We will investigate with the courier and help resolve the issue in accordance with applicable law.

7. Contact Us

For shipping questions or assistance, contact our customer support team and include your order number.

We aim to provide clear updates and a smooth delivery experience for every VEYRONIX VASTRA customer.